“It’s hard to say what the biggest crisis was: the fire, being held at gunpoint, or the chocolate chip cookies. Hint: It wasn’t the cookies but you’ll find out later why it got shortlisted. In her nearly three decades in the hotel business, 24 of them at the Nassau Inn, Lori Rabon, general manager, has dealt with crises every day, but it is such an integral part of her job, it takes her quite a long time to think of the biggest.”

http://princetoninfo.com/index.php?option=com_us1more&Itemid;=6&key;=02-08-2012RabonCover